HỖ TRỢ VÀ TÔN TRỌNG LẪN NHAU

SUPPORT AND RESPECT EACH OTHER

Trách nhiệm của Quản lý và Người sáng lập / Manager and Founder's Responsibility

HỖ TRỢ VÀ TÔN TRỌNG LẪN NHAU

Tính bảo mật: Tất cả tài liệu SENBOX, thư từ và thông tin liên quan đến công ty, trừ khi và cho đến khi được công bố công khai phải được bảo mật.
Minh bạch: giao tiếp và làm việc rõ ràng, không che giấu
Khuyến khích sự phản hồi: Nhân viên luôn có thể nói những gì họ nghĩ trong đầu mà không bị trả thù. Do đó việc thu thập phản hồi và lắng nghe một cách hiệu quả là cực kỳ quan trọng để giao tiếp có giá trị.
Truyền tải cả tin tức tích cực và tiêu cực: thông báo cả tin tức tốt và xấu một cách nhanh chóng,
Tin đồn ở nơi làm việc nên được giải quyết bằng cách giao tiếp hiệu quả càng sớm càng tốt. Giao tiếp trên cơ sở “cần thiết”, tránh để các vấn đề gây tranh cãi, nói thẳng về người khác hoặc trì hoãn giao tiếp “cho đến khi tất cả các chi tiết rõ ràng” là trái với chính sách này.
Giao tiếp hai chiều: là khi ai đó gửi tin nhắn cho bạn và bạn sẽ phải gửi lại phản hồi. Đừng để lại ghi chú và tự động cho rằng họ đã biết hoặc chấp nhận tin nhắn đó.
Tránh tỏ ra khó chịu khi ai đó không hiểu bạn. Công ty của chúng tôi có những người từ các nền văn hóa và hoàn cảnh khác nhau, hãy thử lại hoặc để một người khác giúp bạn giải thích.
Tôn trọng quyền riêng tư: của người khác cũng tương tự như việc hiểu các giới hạn và ranh giới. Không hỏi người khác về các vấn đề cá nhân và thu nhập của họ
Lắng nghe và đánh giá cao ý kiến của người khác: Thảo luận với người quản lý xem chúng có khả thi hay không.
Chào đón và tôn trọng những người đến từ các nền văn hóa, khu vực và nguồn gốc khác. Không đối xử thiếu tôn trọng với mọi người do chủng tộc, giới tính, tầng lớp xã hội hoặc tôn giáo của họ. Đây được gọi là phân biệt đối xử tại nơi làm việc
Cam kết: mang đến một môi trường làm việc tôn trọng, an toàn và hòa nhập cho tất cả nhân viên
Không lên tiếng giận dữ, la hét hoặc chửi bới. Nó có thể làm cho tình hình tồi tệ hơn. Nếu bạn cần một khoảng không để bình tĩnh lại, hãy lịch sự nhờ người khác hỗ trợ công việc của mình và rời đi trong giây lát.
Hãy lưu ý về những hiểu lầm có thể dễ dàng xảy ra thông qua giao tiếp không rõ ràng hoặc “hời hợt”. Những hiểu lầm thường vô hình, và sẽ gây ra sự bối rối và tức giận. Hãy thử diễn đạt theo cách khác để giúp mọi người hiểu rõ ý của bạn hơn.

SUPPORT AND RESPECT EACH OTHER

Confidentiality: All SENBOX documentation, correspondence and company-related information, unless and until publicly available must be treated as confidential.
Transparency: communicate and work clearly, no hiding
Feedback is encouraged: Employees should always be able to say what’s on their minds without retribution, and therefore obtaining feedback and listening effectively are critically important for good communication
Communicate both positive and negative news: We are committed to communicating both good and bad news quickly, in advance if possible, even if the full impact of the decision or message may not be clear.
Rumours in the workplace should be addressed with effective communication as soon as is practicable. Communicating on a “need to know” basis, avoiding controversial issues, speak outrageously about others , or delaying communication “until all details are clear” are contrary to this policy
Two-way communication: is when someone sends a message to another person and the person receiving the message sends back a response. Do not leave notes and expect automatically people to know or to accept
Avoid to act annoyed when someone doesn’t understand you. Our company has people from different culture and backgrounds, let's try again, or let another person help you to explain
Respecting other people’s privacy is similar to understanding limits and boundaries. Do not inquire others about their personal matters and salary.
Listen and appreciate the opinions of others and discuss them with the managers to see if they are achievable or not.
Welcome and respect people from other cultures, regions and backgrounds. Do not treating people disrespectfully due to their race, gender, social class or religion. This is known as workplace discrimination.
Commitment: to a respectful, safe, and inclusive working environment for all employees
Do not raise your voice in anger, or shout, or curse. It could make the situation worse. If you need an excuse for moment to calm down, politely ask someone else to support your work and leave for a moment.
Be aware of misunderstandings can easily happen via unclear or “lazy” communication. Misunderstandings are often invisible, and will cause confusion and anger. Let's try to say it another way to help people understand better.

Môi trường làm việc / Workplace environment

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