GIAO TIẾP NỘI BỘ
INTERNAL COMMUNICATION

Giới thiệu chính sách giao tiếp / Introduction to communication policy

GIAO TIẾP NỘI BỘ

Giao tiếp tại SENBOX được hướng dẫn bởi các nguyên tắc sau:

Nhân viên giao tiếp tôn trọng, thẳng thắn, trung thực.
Khuyến khích sự phản hồi. Bạn có thể đưa ra phản hồi bằng lời nói hoặc văn bản đối với tất cả nhân
viên và người quản lý
Trong những vấn đề quan trọng, hãy đảm bảo rằng bạn có văn bản và phải có chữ ký / thỏa thuận
từ người quản lý như “Đơn xin nghỉ việc”, “Thư mời làm việc”,...
Thông báo cho đội ngũ quản lý nếu bạn nhận thấy có bất kỳ thay đổi nào tại trường học / công ty.
Đối với thông tin khẩn cấp, hãy đảm bảo rằng thông tin quan trọng được chuyển đến đúng bộ phận
ngay lập tức -> gọi điện hoặc gửi tin nhắn.
Hãy suy nghĩ và lập kế hoạch cho điều bạn muốn truyền đạt trong “bài phát biểu” của mình như thế
nào, tìm thời điểm thích hợp, đưa ra thông tin ngắn gọn nhưng rõ ràng.
Yêu cầu hỗ trợ: đôi khi chúng ta cần đến sự giúp đỡ cho nhiệm vụ của mình. Chúng ta là một nhóm,
làm việc cùng nhau, làm cho công việc trở nên dễ dàng và hiệu quả hơn. Xin đừng cảm thấy xấu hổ khi yêu cầu hỗ trợ.
Ví dụ: "Could you help me please?", "Can you help me to take some paper and pen?" (“Bạn có thể giúp tôi được không?”, “Bạn có thể lấy cho tôi một vài cây viết và giấy được không?”)
Xây dựng thói quen nói: "Thank you", "Please" and "Sorry" ( "Cảm ơn", "Vui lòng" và "Xin lỗi")
Ví dụ: "Thank you for supporting me", "Thanks for letting me know" ("Cảm ơn vì đã ủng hộ tôi", "Cảm ơn vì đã cho tôi biết")
"Can you help me, please?", "Please close the door"
("Bạn có thể vui lòng giúp tôi không?", "Làm ơn đóng cửa lại")
"Sorry, my mistake", "Sorry, what can I do to fix it?"
("Xin lỗi, lỗi của tôi", "Xin lỗi, tôi có thể làm gì để sửa nó?")

BẰNG LỜ

INTERNAL COMMUNICATION

Communication at SENBOX is guided by the following principles:

Staff communicate respectfully, frankly, honestly.

Feedback is encouraged. You are welcome to give feedback in verbal or written with respect to all employees and managers.

In important matters, make sure you have a written and sign statement / agreement from managers such as "Leave Application", "Offer Letter",...

Notify management team if you notice there are any changes at the school/company.

For emergency information, make sure you pass important information immediately -> call or send a message. Read more in Teacher Working Procedure, page .......

Think and plan how you want to deliver your “talk”, find a good time, make it short but clear information.

Ask for support: everybody needs help sometimes for their task. We are a team, working together makes work easier and efficient. Please don't feel embarrassed to ask for help.

Example: "Could you help me please?", "Can you help me to take some paper and pen?"

Build habit to say "Thank you", "Please" and "Sorry"

Example: "Thank you for supporting me", "Thanks for letting me know" "Can you help me, please?", "Please close the door"
"Sorry, my mistake", "Sorry, what can I do to fix it?"

Tránh gây hiểu lầm / Avoid misunderstanding

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GIAO TIẾP NỘI BỘINTERNAL COMMUNICATION

GIAO TIẾP NỘI BỘ
INTERNAL COMMUNICATION